Meet Our Services.
We actively welcome and encourage customer feedback during sites visits and beyond. Our team is committed to addressing any special requests.
Support & Training.
HIKAM’s Sales, Engineering, and Quality teams are committed to providing comprehensive, hands-on support throughout the entire project lifecycle. Depending on customer requirements, our team can visit the site before or during installation to ensure a smooth and successful process. These visits may include specialized services such as on-site training, technical seminars, or golden row inspections. We value and encourage customer feedback during and after these visits. Our team remains dedicated to accommodating special requests and continually enhancing our products, services, and overall customer experience.
Engineering & Design.
HIKAM’s Sales, Engineering, and Quality teams are committed to providing comprehensive, hands-on support throughout the entire project lifecycle. Depending on customer requirements, our team can visit the site before or during installation to ensure a smooth and successful process. These visits may include specialized services such as on-site training, technical seminars, or golden row inspections. We value and encourage customer feedback during and after these visits. Our team remains dedicated to accommodating special requests and continually enhancing our products, services, and overall customer experience.
Support &
Training.
HIKAM’s Sales, Engineering, and Quality teams provide comprehensive, hands-on support throughout the entire project lifecycle. Based on customer requirements, we can visit the site before or during installation to ensure a smooth and successful process. These visits may include specialized services such as on-site training, technical seminars, or golden row inspections. We value and encourage customer feedback during and after each visit and remain committed to accommodating special requests while continuously improving our products, services, and overall customer experience.
Engineering &
Design.
We specialize in detailed electrical take-offs for large-scale solar projects, accurately determining wire lengths, harness counts, and system quantities to ensure optimal and efficient designs. Our team performs ampacity calculations to select proper wire gauges and fuse sizes for safe, reliable performance and provides ongoing support to EPCs and Engineers of Record in completing accurate and efficient IFC documentation.
Request Process.
Quality &
Warranty
HIKAM provides a 5-year workmanship warranty, underscoring its strong commitment to quality, reliability, and customer satisfaction. To ensure the highest standards, HIKAM conducts extensive reliability testing, validating the durability and performance of its products under rigorous industry conditions. This combination of warranty and testing reflects HIKAM’s dedication to delivering long-lasting, dependable solutions for its customers.
Visual Inspection
Continuity Test
Resistance Check
Weight Check
Wet-Leakage test
HIKAM’s quality control process is designed to guarantee the highest level of reliability and performance in solar components. Key elements of this process include:
- 100% Harness Inspection: Each harness undergoes thorough visual checks, continuity tests, resistance measurements, and weight/length verification to ensure accuracy and functionality.
- Wet Submerge Testing: Components are tested under real-world environmental conditions to confirm long-term durability and resilience.
These rigorous quality assurance practices enable HIKAM to consistently deliver robust, high-performance solar components suitable for modern solar energy projects. With over 10 years of successful installations worldwide, HIKAM products are proven in real-world operation and are recognized for their compliance with global standards, being UL9703 listed and EN50618 compliant. This combination of testing, certification, and field experience underscores HIKAM’s commitment to reliability, safety, and excellence in solar solutions.
As a member of the Hirakawa Hewtech family, we are proud to offer a comprehensive selection of Hewtech products, renowned worldwide for their superior quality and performance.
Broadcast & Network
Custom and standard cable
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